Length of time to complete order -
Please allow up to 14 working days for your Anunnaki Jewels order to ship. This is because all our items are made to order.
Method of shipping -
All of our jewellery is sent using Royal Mail's tracking and signed for service. Average delivery times for the UK will be between 1 and 3 days, whereas international average shipping time will be between 8 and 15 days. Sometimes, due to delays in the postal service, delivery may take longer than this.
Expedited shipping and rush orders -
We are happy to send out your item on an expedited shipping service. Please get in touch at for more information about expedited shipping. We also offer rushed production if you need your jewellery within a short time frame.
Import duty charges -
Orders outside the UK may incur an additional customs or import duty fee. We do not cover these custom or import duty charges. These fees may vary between countries so we recommend getting in touch with your local custom office for more information before you place an order.
Incorrect address -
Please be sure to enter your correct and complete shipping address when placing your order. Anunnaki Jewels is not responsible for orders shipped to incomplete or incorrect address.
Redirecting parcels -
Unfortunately, we are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to sign and receive your order.
PO boxes -
We are unable to deliver your jewellery to PO boxes, BFPO address, mail-forwarding addresses and temporary resident addresses. This ensures the safe arrival of your Anunnaki Jewels order.