We hope you love your Anunnaki Jewels jewellery. In the unlikely event that you're not satisfied, we are happy to exchange the item up to the value of jewellery originally purchased, or offer a full refund, both options available within 14 days of delivery.
Please note: Earrings cannot be exchanged or refunded due to hygiene reasons. Rings also cannot be returned or exchanged because our rings are sized to fit you, they are customised to your size.
We sincerely apologise if you have experienced any faults with your Anunnaki Jewels jewellery. Please contact us at within 7 days so we may resolve this issue.
If your item is damaged due to the courier services please email us with photographic evidence of the damage so that we may give this evidence to Royal Mail.